James Lewis 
Member since Sep 4, 2014


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Recent Comments

Re: “Thursday Must Reads: Court Says Yelp Can Extort Small Businesses; Black Oakland Firefighter Says He and His Kids Were Victims of Racial Profiling

Yelp is here to stay and businesses need to stop wasting money through lawsuits and begin using the site in a effective manner for their business benefit. I'm not a fan of yelp but I understand that this is where many of my customers are so I have to participate. Yelp just issued a new round of consumer alerts today (http://www.webpronews.com/yelp-busts-businesses-by-using-their-private-messages-as-evidence-of-fake-reviews-2014-09). I don't understand why businesses do stuff like that, it is common sense that Yelp will monitor their internal messaging for this behavior. Why don't businesses just ask their customers for reviews, give out post cards, display the stickers or use a solution like http://thereviewsolution.com/, http://business.trustpilot.com/ or https://www.demandforce.com/ there are so many ways of generating reviews online these days, why go black hat and violate their TOS?

2 likes, 8 dislikes
Posted by James Lewis on 09/04/2014 at 11:11 AM

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