inkyslay 
Member since Oct 5, 2009


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Re: “Yelp and the Business of Extortion 2.0

I have 30+ reviews, but YELP will only show anywhere from 20-26 at a time. Today I am down to 22. Yesterday it was 25; the day before 26, after 2 glowing new reviews from my students.

The 5 star reviews ALWAYS disappear, the one 3 star review and several 4 star reviews NEVER get removed. I am frequently contacted by YELP and I always decline- i think their 300+ monthly fees are ridiculous for small businesses such as myself. The last person to contact me feigned interest in my classes...so she kept me on the line much longer than I intended and kept coming back to YELP membership sales...it was annoying; I felt manipulated. I have contacted them over and over and am told that they are protecting me with their algorithm excuses.

Posted by Catherine on 10/05/2009 at 11:06 AM

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