Correction for June 25

Our June 4 article about the tightening in home equity loans ("Dear Customer: It's Over. With Love, Your Bank"), may have left a false impression about the capabilities of the web site While we stated that banks such as Citibank are using automated appraisal systems such as to track declining home values, a Zillow representative subsequently indicated that her company's web site is meant solely for consumer, and not commercial, use.


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