NormaJFHarrison 
Member since Jan 2, 2011

click to enlarge photo_of_me_jpg-magnum.jpg

Stats

I've done what many of us do ... teaching, electronics, parenting, moving to Berkeley, Ca. in order to commit/organize for revolution. Anyone interested in conversation… More »

Favorite Places

  • None.
Find places »

Saved Events

  • Nada.
Find events »

Saved Stories

  • Nope.
Find stories »

Custom Lists

  • Zip.

Friends

  • No friends yet.
Become My Friend Find friends »

Recent Comments

Re: “Updated: Final Results for the Nov. 6, 2018 Election

Wuddid Igor say? I'd like to know. Norma

Posted by NormaJFHarrison on 12/03/2018 at 3:27 AM

Re: “Counseling Carnivores with Will Tuttle

eating or cooking vegetables - that are aLIVE!!! biting them!!! can't you hear them screaming!!!?
Livestock raised in correct farming practices are not the great polluters of reputation.
How about all the poisons put onto the land to grow the produce! in this raped land! We need to farm other ways! Many farms. Many opera houses and health clinics and homes next to many farms farmed sensibly - You need to learn what that is - sensible farming. normaha@pacbell.net

Posted by NormaJFHarrison on 07/23/2017 at 7:29 PM

Re: “Counseling Carnivores with Will Tuttle

mean meat eaters - like all those tribes of people - particularly in northern latitudes - but all over the world - all those mean people !!!!? who weren't particularly mean until moralizers came along to say they all are!!! I don't think so. People needing to find a way to scold other people, to tell other people that they - the discoverers of this or that 'bad' behavior - are above those bad behave-ers - like school teachers, and preachers-priests. We need to stop creating that class of people - normaha@pacbell.net

Posted by NormaJFHarrison on 07/23/2017 at 7:24 PM

Re: “I am Annoyed and Disappointed

Is it worth it to say, ... all people hired need to be fully informed regarding all this. Then they know this is not the usual job situation. None of them - jobs - really is anymore - usual - with all the ass-licking, water-cooler undermining, fake bossing to make that manager feel important that goes on. And - I'll send a piece I saved, from an employees group that is clearly describing their abused relationship to their employment - wanting to stop it -
But this one is pretty much different. So, fully informed.
Then, if people have the sense to say no after they get into it - not having believed it could be what it turns out to be!, it'll be obvious they don't belong; that their retirement from that employ makes sense to both sides. The employee's difference with the employer cannot be expected to change the employer/the job.
Here's that piece, It's extremely clear.
Norma J F – There's a new petition gaining momentum on Coworker.org, and we think you might be interested in learning more about it. Bank of America employees plan to deliver the petition to bank leaders next month.
Petitioning Bank of America:
"Independent, federally-guided training must be implemented for employees and managers alike."

We are Bank of America call center workers. Every day, we help customers with their daily account needs from handling deposits to opening credit card accounts. We are dedicated employees, and value giving our customers the best service possible. However, the bank often does not provide us with training that prepares us to adequately and ethically serve our customers.

Sign the Petition https://www.coworker.org/petitions/we-dema…
Why this is important:

Much of the training call center employees do receive happens online with no facilitator and no opportunity to ask questions. At work, neither our team leaders nor company’s help desk are able to answer many of our questions that arise. What’s worse: our team leaders and managers are never held accountable when they give us inaccurate information which means that we’re the ones who end up being disciplined and even fired. Team leaders and managers should receive a higher level of training than the associates who report to them, so that they are experts in our policies and procedures.

When we take leaves of absence, we’re not given enough time to be trained on new procedures to ensure we’re doing everything according to up-to-date standards.

Not only is this frustrating for us as employees, it means that customers won’t get the best possible service. In fact, due to strict performance metrics for employees, we are encouraged to limit our time spent with clients instead of taking the time to answer all of their concerns.

We want to be able to do right by our customers and keep our jobs. We have seen too many of our co-workers get fired for making mistakes that adequate training could have prevented. We are asking that independent, federally-guided training be implemented immediately for employees and managers alike.

Since we started speaking out about these issues, we’ve seen some improvements to our training. For example, Bank of America introduced a new online banking feature called “cobrowse.” This feature allows employees and clients to connect online so that we can use the mouse to guide the client and navigate them through the online system.

But we still need more improvements. Specifically, we would like to see more and up-to-date training on credit cards (that takes into account federal regulations and training); better online banking training; and diligent training and cross training of managers to ensure that they are fully prepared to assist us in handling any difficult situations that arise. We need this to be consistent and up to date so that it reflects the needs of customers and accountability of the bank.

Click here https://www.coworker.org/petitions/we-dema… to sign the petition. Photo credit: http://bit.ly/1Hrges4
Coworker.org is a digital platform to win change in the workplace.
normaha@pacbell.net

Posted by NormaJFHarrison on 05/02/2015 at 7:14 PM

Re: “Albany Bulb Eviction Lawsuit Settled, Homeless Residents to Receive Cash Payments

Hitler! Hitler! How about Clinton! Bush! Nixon! Johnson! Great murderers - like all our leaders! placed there by the electing class! Topped off by the Obama!! Who dropped The Bomb!! Who sells 'nuclear energy' (stark euphemism) to places that blow up some how or other! fast approaching and surpassing the numbers murdered in WWII. Who did the civil war! WWI - mass mayhemmurder!!! Hitler - a pinnacle is all.

0 likes, 7 dislikes
Posted by NormaJFHarrison on 05/16/2014 at 12:55 AM

Readers' Favorites

Most Popular Stories


© 2019 East Bay Express    All Rights Reserved
Powered by Foundation