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Best Locally Based Chain 

Pet Food Express

Want to feel good about shopping at a chain? Then go to one of the thirty-plus Pet Food Express stores in the Bay Area. The San Leandro-based, pet-loving company started by dog trainer Michael Levy in 1986 — businessman Mark Witriol came onboard in 1992 — treats pets and their humans right, and has kudos out the wazoo to prove it. Shelves are stocked with high-quality foods and products, staffers know what they're doing, and the specialty pet retailer vows to beat its competitors' prices. Pet Food Express is really a one-stop shop for pet lovers, who can add a new member to the family by adopting pets from the many shelters and rescue groups that often set up in the stores. Owners can have their little darlings vaccinated at the low-cost vaccination clinics Pet Food Express offers. And as if that's not enough, they can wash and dry their pets there, take training classes, and pick up the latest toys, treats, and products to entertain their charges. Pet Food Express makes going to the pet store fun. Take Fido along and he'll second that emotion.

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(Sorry, no information is currently available for other years in this same award category.)

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