Maureen Owen 
Member since Oct 30, 2012


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Re: “How Peet's Starbucked Itself

Anonymous person (probably a Peet's beard) said:

..."the drink screen letting the baristas know how much time they have left to make drinks is something that customer demand forced upon the store..."

Where's the evidence for that claim? If they want to move people through the store faster, they should put MORE staff on duty and make sure there are enough on hand to clean up counter spills and refill milk containers, not put more pressure on the already-thin staff to do more.

5 likes, 0 dislikes
Posted by Maureen Owen on 10/30/2012 at 4:09 PM

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