Oakland, Berkeley, And East Bay News, Events, Restaurants, Music, & Arts
We own a small business and we had the exact same thing happen to us. Yelp contacted us saying we had over 75 hits that month to our business name and that they could help us gain busiess by working with them. When we went on Yelp we could never find the 75+ hits. We got several phone calls from differnet reps stating the same thing. Then we got a bad review that was totally unfair. I contacted them requesting they remove the bad review and they told me, "We actually cannot remove business listings from Yelp because business information is public record." I believe the way Yelp does business is totally unfair. Shortly after that we got a another call from a Yelp representative stating they could help us get the negative remarks removed if I was interested in"advertising" with them. By then I was so fed up with all of it I just didnt return their calls. I would love to get in contact with the attorney to see how we could get involved.
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