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Something has to change within the AC Transit corporate culture. Between the Van Hell buses and the proposed cuts, it has been downright frustrating to be an AC Transit customer/rider. After that last board meeting where my fellow riders and I pleaded our cases why our much needed bus lines shouldnt be cut, only to have the board members stare at us blankly until our 2 minutes was up and then end the first session early, well I kind of lost hope.
Anyone who is defending the VanHells obviously does not ride them everyday. Sitting up high, backwards, unable to see your stop, with nothing to grab on to while the bus jerks back and forth is scary. The smaller buses are the worst. American roads are in worse shape than European roads so you feel the ups and downs and worse, side to side. When the buses stop suddenly hold on or youll be on the floor!
Thank you for writing this article. I have been riding AC Transit for over 20 years. I ride it to work EVERYDAY from Alameda to Oakland then back. These new buses are so impractical for Americans and American roads. They jerk hard when the driver starts up or starts to go too fast. I bruised my arm the other week trying for dear life to hold on to a pole (no seats as usual in the morning) and bumping into the button to open the side door, while the driver sped through the tunnel. I fear for the ederly folks who take it and have to step up to get to a seat! How can we complain directly to AC Transit? They don't seem to respond to voicemail messages or emails. The #19 bus in the morning is too small for the amount of commuters, yet on the weekends I have seen them run the big old buses with not many people in them. What kind of management is that? The best thing about the buses is that they are wheelchair friendly which is nice, but everything else is extremely disappointing considering the amount of money that has gone into these buses. Kristin in Alameda
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