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Comment Archives: Locations: Shopping

Re: “Modern Mouse

Providing an Exceptional Local Service for an Overseas Customer

Organising a gift for someone long-distance can be extremely difficult, especially when it needs to arrive on a specific day.

The team at Modern Mouse were able to do that for me without any hesitation. Although the online store had a comprehensive display of items on offer, they went above and beyond by emailing me additional gift suggestions specifically tailored to the occasion.

All of my queries were responded to promptly. After getting in contact, I was reassured that there would be no issue getting the gift sorted out for the date I needed it delivered. Usually when I order a product online, there is a feeling of uncertainty that issues happening throughout the ordering process may cause delays. Instead, I was able to call to discuss any concerns I had, and everything ran smoothly.

I was very satisfied with the smoothness of the delivery process, and the exceptional customer service I received both online and over the phone.

Thank you, Modern Mouse!

Posted by Matt Boom on 11/01/2016 at 1:15 PM

Re: “Piedmont Piano Company

I purchased my Steinway D from Peidmont Piano Company and I could not be happier! Thanks to Jim Callahan, the manager, I was able to purchase and have the concert grand shipped from the California SanFrancisco bay area to Dayton, Tennessee without issue. I also got a great deal! Thank you Jim and Piedmont Pianos!!!

Posted by Brian Harris, MM, MM on 06/05/2016 at 6:14 PM

Re: “Top Hat Orchids Inc.

Owner and staff very friendly and extremely knowledgeable -- highly recommended!

Posted by David Thorne Luckhardt on 06/04/2016 at 2:38 PM

Re: “Wood & Wires

I've known Roger for years and years. He is hands down THE best guitar teacher in the Bay

Posted by Eric Perney on 06/03/2016 at 3:58 PM

Re: “Qulture Collective

FYI This location is open, not sure why it has been flagged as closed on East Bay Express! Qulture Collective is open M-F 8am-4pm.

Posted by Julia Sok-Wolfson on 02/05/2016 at 12:47 PM

Re: “The Shoe Spot

I just heard about this spot which has been open for 18 years in an out-of-the-way location. What a find! A steady stream of happy and loyal customers and now I join that group.

Posted by Gary Meyer on 09/11/2015 at 11:22 PM

Re: “Bella Ceramica

The largest selection of hand made Italian ceramic gifts, tableware, and home accents in California.

Posted by claudio luporini on 09/05/2015 at 5:18 AM

Re: “Econo Jam Records

The phone number is now 510-465-2559.

Posted by Tom OShaughnessy on 08/21/2015 at 3:01 PM

Re: “Piedmont Piano Company

You can see musicians up close and personal at this venue with an outstanding selection of world-class pianos surrounding you. The shows have enhanced with new lighting on some nights and it's absolutely breathtaking.

1 like, 0 dislikes
Posted by Susan Cohen on 08/05/2015 at 1:13 AM

Re: “SoleSpace

This comment was removed because it violates our policy against anonymous comments. It will be reposted if the commenter chooses to use his or her real name.

Posted by Editor on 07/03/2015 at 9:44 AM

Re: “IKEA

Love it.

Posted by Editor on 07/02/2015 at 5:44 PM

Re: “Uhuru Furniture & Collectibles

UFC's customer service is unstoppable. From the time you walk in to the time you walk out "Service" is number ONE! Thank you for all the beautiful furniture I have found in your store. I know the resources are serving the need of the African community.

Posted by Ona Zene on 07/02/2015 at 5:10 PM

Re: “Pegasus Books Rockridge

I seldom get past the remainder table!

Posted by Ray Souza on 07/02/2015 at 4:04 PM

Re: “SoleSpace

a shoe store that loves the community!

Posted by Adrienne Maree Brown on 07/02/2015 at 8:33 AM

Re: “Pet Food Express, North Oakland

Staff are always friendly and helpful. The 4 for the price of 3 discount and no-questions-asked return policy is exceptional!

Posted by Jon Rosenfield on 07/01/2015 at 1:18 PM

Re: “Five Little Monkeys

Amazing staff, amazing toys!

Posted by Meghan Kolstad on 06/30/2015 at 4:40 PM

Re: “Five Little Monkeys

All the games I need are there!

Posted by Meghan Kolstad on 06/30/2015 at 4:40 PM

Re: “Alameda Bicycle

Greatest customer service based on the idea one must be happy on a well fitted and well maintained bike.

Posted by Dee Bean on 06/26/2015 at 12:34 AM

Re: “The Art Lounge

So qwuirky is the place that you will find yourself mezmorized by the eclectic nature of the things displayed.

Posted by David Schoenthal on 06/25/2015 at 6:18 PM

Re: “Games of Berkeley

Amazing selection with locally focused social events!

Posted by Jorgen Stovne on 06/24/2015 at 5:08 PM

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