Oakland, Berkeley, And East Bay News, Events, Restaurants, Music, & Arts
Providing an Exceptional Local Service for an Overseas Customer
Organising a gift for someone long-distance can be extremely difficult, especially when it needs to arrive on a specific day.
The team at Modern Mouse were able to do that for me without any hesitation. Although the online store had a comprehensive display of items on offer, they went above and beyond by emailing me additional gift suggestions specifically tailored to the occasion.
All of my queries were responded to promptly. After getting in contact, I was reassured that there would be no issue getting the gift sorted out for the date I needed it delivered. Usually when I order a product online, there is a feeling of uncertainty that issues happening throughout the ordering process may cause delays. Instead, I was able to call to discuss any concerns I had, and everything ran smoothly.
I was very satisfied with the smoothness of the delivery process, and the exceptional customer service I received both online and over the phone.
Thank you, Modern Mouse!
I purchased my Steinway D from Peidmont Piano Company and I could not be happier! Thanks to Jim Callahan, the manager, I was able to purchase and have the concert grand shipped from the California SanFrancisco bay area to Dayton, Tennessee without issue. I also got a great deal! Thank you Jim and Piedmont Pianos!!!
Owner and staff very friendly and extremely knowledgeable -- highly recommended!
I've known Roger for years and years. He is hands down THE best guitar teacher in the Bay
FYI This location is open, not sure why it has been flagged as closed on East Bay Express! Qulture Collective is open M-F 8am-4pm.
I just heard about this spot which has been open for 18 years in an out-of-the-way location. What a find! A steady stream of happy and loyal customers and now I join that group.
The largest selection of hand made Italian ceramic gifts, tableware, and home accents in California.
The phone number is now 510-465-2559.
You can see musicians up close and personal at this venue with an outstanding selection of world-class pianos surrounding you. The shows have enhanced with new lighting on some nights and it's absolutely breathtaking.
This comment was removed because it violates our policy against anonymous comments. It will be reposted if the commenter chooses to use his or her real name.
UFC's customer service is unstoppable. From the time you walk in to the time you walk out "Service" is number ONE! Thank you for all the beautiful furniture I have found in your store. I know the resources are serving the need of the African community.
I seldom get past the remainder table!
a shoe store that loves the community!
Staff are always friendly and helpful. The 4 for the price of 3 discount and no-questions-asked return policy is exceptional!
Amazing staff, amazing toys!
All the games I need are there!
Greatest customer service based on the idea one must be happy on a well fitted and well maintained bike.
So qwuirky is the place that you will find yourself mezmorized by the eclectic nature of the things displayed.
Amazing selection with locally focused social events!
East Bay Express All Rights Reserved
Powered by Foundation