When Bill Gluth saw the work-from-home sales job with steady salary and generous commissions listed on Monster.com, he could scarcely believe his good fortune. With his entrepreneurial efforts flagging and four-year marriage increasingly strained by his unpredictable income, the 56-year-old figured a reliable paycheck would be his ticket to stability.
And so, in late October, Gluth signed on with National Expo Group, a self-described "major tradeshow company" run by an Oakland woman named Kristen Yvette Martin, who goes by various aliases. National Expo boasts on its Web site of staging 250 events a year. Gluth, who lives just outside Phoenix, was hired to sell exhibitor packages to colleges and universities for National College Day, a show "designed to connect College-Bound High School Students with schools of their interest," the event's Web site states.
"More than 100,000 Students will attend Fair 2007 in 8 Major US cities," it boasts. The Web site describes the day as "a collaborative venture between National Expo Group and US Department of Education." In addition to students, parents, and high-school guidance counselors in attendance, the company also promises appearances by Raven Symone, the Cheetah Girls, and a keynote address by US Education Secretary Margaret Spellings. The mid-November kickoff at the Sands Expo Center in Las Vegas seemed to have all the hallmarks of a fine event, with one caveat: It never happened.
Three additional events the National Real Estate Expo, the National Home Expo, and the US Computer Expo were all scheduled to launch the same November weekend at the Sands. They didn't happen either.
Some college recruiters found this out the hard way. "I got a call from two clients who flew from Phoenix to Las Vegas and the venue was dark, and no venue in Las Vegas was holding the event," Gluth said of National College Day.
The two were Rebekah Dubina of Southwestern College and Erica Brown of Grand Canyon University, each of whose employers paid $495 for booth space at the Vegas nonevent, plus travel expenses. Neither could be reached by press time, but a colleague confirmed that Dubina had flown to Las Vegas to attend, and that National Expo had not yet refunded the college for its expenses, as Gluth says it promised. At least two other schools in Texas bought booth space from another National Expo saleswoman, Debra Neil-Terrell, for the March event in Dallas.
If buyers have concerns about the company, so do its salespeople. At least a dozen National Expo employees report that the company has stiffed them for thousands of dollars owed for their work. Yet as of last week, National Expo Group was still enthusiastically peddling the National Real Estate Expo and the National Home Expo out of its makeshift office on MacArthur Boulevard. In an on-site interview, a man who identified himself as Scott McNally, Northern California regional sales manager, said the real-estate and home shows have been combined, and that his staff of six has sold 80 percent of the booths for the January 27-28 show at San Francisco's Bill Graham Civic Auditorium. McNally said he has been with the company for a year, and that he was not familiar with National College Day.
The facilities manager of Bill Graham Civic Auditorium, who asked that his name not be used, said he first learned of National Expo Group and its purported shows about three weeks ago, when at least two companies that had been contacted by National Expo Group called him to verify the event. "No one said they'd spent any money," he said. "We investigated, and we found that we were listed along with other venues." He called to complain. "I spoke to a receptionist type who said the manager wasn't in," he said. "I called back to say to take our name off [their materials]. The message box was full."
Next, he contacted the San Francisco Police Department and filed a complaint with Lieutenant Kenwade Lee, who called several other convention centers listed on National Expo's schedule. None reported any events planned with National Expo Group. Because the case concerned an Oakland-based company, Lee immediately transferred it to the Oakland Police Department. Contacted by the Express this week, Lieutenant Fred Mestas of the OPD said his department has no open case on National Expo, but added that he would open one and assign it to an officer who returns from vacation next week.
According to an employee-hiring contract obtained by the Express, National Expo Group is a subsidiary of National Sales Expo Inc., which, according to state records, was created in 2000. Its business license was suspended in 2002 by the Franchise Tax Board, which typically takes that action for nonpayment of business taxes.
On October 20, Kristen Yvette Martin filed updated papers with the secretary of state listing the company's officers and directors. She is listed as CEO and as one of four company directors. Kristen Y. Martin, with a different address, is listed as the company secretary. Despite this filing, the secretary of state's office lists the company's status as suspended, meaning it cannot operate legally in California.
Gluth and several other former salespeople interviewed say they dealt primarily with a woman who identified herself alternately as Kristen Jones, Lisa Jones, and Kristen Lisa Jones. All three iterations appear on company documents. National Expo's McNally said Lisa Jones is CEO of National Expo Group and Kristen Jones runs human resources, and that they are two different people. But Home Expo sales manager Cosette Jurkovic said Kristen Jones told her she sometimes goes by her middle name, Lisa, and that she sometimes uses her maiden name, Martin.
Following a reporter's visit to the National Expo Group office on Friday, a woman identifying herself as Diane Jones called the Express, accusing the reporter of trespassing on company property, and threatening to sue. "I had several employees quit their jobs today because of what he did," she told an editor. "There is an issue with regard to the training program that is being handled by labor, by the state of California labor," she added. "We don't have anything to hide."
Dean Fryer, spokesman for the state's Department of Industrial Relations, said his agency has no record of any investigation, past or present, of the company's labor practices. When this reporter attempted to return Jones' call, no one answered at either of the numbers she provided, and both had full mailboxes.
It is unclear what, if any, official action might be taken. The OPD is getting a late start in the case, and Tom Dresslar, a spokesman for State Attorney General Bill Lockyer, would not say whether the AG's office is investigating. Dresslar said the state generally does not get involved unless there are "significant consumer protection issues." IRS spokeswoman Arlette Lee deemed it unlikely that her agency would pursue such a case unless it proved to be larger in scope than presently known.
Unpaid National Expo workers, meanwhile, are accepting their fate with varying degrees of resignation. Jurkovic said she has discussed legal action with other employees, but nothing has been decided.
Evangeline Allen, a single mother who lives in Louisville, Kentucky, worked to sell National Home Expo booths for about three weeks in October and November. Before contacting the Express, she filed a complaint online at RipoffReport.com. Because she has not been paid, she said, she has been unable to buy Christmas presents for her daughter. And although she sold no booths during that time, she sees her former employer as a threat to any potential customers. "She is really running a scam out of this office," Allen says of the woman she knows as Kristen Jones. "She is misleading businesses, getting them to buy booths. I don't want her to keep victimizing people."
Neil-Terrell, who sold two National College Day packages, says the missing paycheck is frustrating, but the damage to her good name is worse. "My reputation means a lot to me," the Houston-area saleswoman said. "I'm calling in Texas. I called 360 schools. I'm glad that I didn't sign up more schools than I did. I don't want to be a part of that."
Gluth, meanwhile, has started a new business, a consultancy called Creating Words That Sell. The lost income from his National Expo stint, he says, put him behind on his mortgage and his bills. It has also had more personal ramifications. "I took this job to solidify," he said. "When it fell through, it was the straw that broke the camel's back. I lost my marriage over it."
For more information, visit NationalRealEstateExpo.com , NationalCollegeDay.com , NationalHomeExpoUSA.com , and NationalComputerExpo.com
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In God's name ... Gospel concert promoter ran scams, authorities say By MATTHIAS GAFNI/Times-Herald staff writer Article Launched: 09/02/2007 07:25:07 AM PDT KELLY PRICE was listed among headliners for Gospel Fest 2007 at Six Flags Discovery Kingdom, but neither she nor the others were ever signed to perform. (Courtesy photo) Al Hernandez is an evangelical Christian. His family members are huge fans of contemporary gospel. A couple weeks ago, Hernandez's 34-year-old son heard about the perfect gospel concert at Six Flags Discovery Kingdom in Vallejo. The musical genre's biggest stars - Fred Hammond, Kirk Franklin, Kelly Price - were to perform at Gospel Fest 2007. Eagerly, Hernandez's wife and son began searching for tickets, although oddly the purported sales outlets always fell through. Eventually, the family bought eight $40 tickets over the phone, using an American Express card and debit card. Little did they know, that move would soon test their faith and their credit rating. On Aug. 25, the family drove from Pacifica to Vallejo for the concert. A BANK STATEMENT from a Vallejo Gospel Fest 2007 concertgoer shows how Kristen Martin's Celebrity Events International company charged his account $1,005 for four $40 tickets to the show. Another family member claims to have been charged $2,000 for four tickets. (Courtesy illustration) Upon their arrival, they saw Six Flag's signs announcing that not a single headlining act would perform. Despite a smaller line-up of local church choirs, the family, along with other concertgoers, was furious. "It's an abomination. They ripped people off," Hernandez said. "You can go to church for free and see local acts." The promoter passed out forms for refunds. Six Flags offered parking refunds. Then on Friday, things got worse. Hernandez's wife and son learned from their banks -------------------------------------------------------------------------------- Advertisement -------------------------------------------------------------------------------- they were charged $2,000 and $1,000, respectively, for the tickets. They have different last names too, Hernandez said, so he believes other concertgoers may have been victimized. "They think we're Christians and we're going to forgive," Hernandez said. "No, we're not. I don't know what the problem is, but I want our money back." The family's accounts were charged to Celebrity Events International, an Oakland company run by Kristin Martin. * * * * Martin is a KRISTEN MARTIN'S National Expo Group sold booth spaces for numerous expositions across the country that never happened, according to former employees and venues. Sales and promotional materials, as shown here, appeared professional. (Courtesy illustration) 32-year-old single mother with Alameda and Oakland residences. Authorities and alleged victims say she has spun a web of deceit using God and the Internet to leave countless victims wondering where their money went. She's sold gospel concerts with Grammy-winning artists and industry expos promoting guest speakers such as Donald Trump, Raven Symone and the U.S. secretary of education. The common thread - they almost always fall through. Martin, who is out on bail for two counts of identity EVANGELINE ALLEN, a former employee of the National Expo Group, claims Kristen Martin still owes her $6,000. Allen, a resident of Kentucky, said the company would sell booth spaces to companies for expositions that would never happen. (Courtesy photo) theft in Alameda, worked her latest alleged scam at the Discovery Kingdom gospel concert last weekend. After Martin's company had been hyping the big-name acts for weeks, gospel star Kelly Price got wind of the concert from a fan on her MySpace page. In a phone interview from her Texas home, Price said she was never booked for the show. Neither were any of the other headlining artists. Despite a last-minute effort by Six Flags to woo gospel performer J. Moss, he too bailed, officials said. "It went surprisingly well considering none of the headliners showed up," said Nancy Chan, park spokeswoman. "We received some complaints, but steered those to the promoter," Chan said. In addition, the park fronted Martin "quite a bit" of money to cover staging, lighting and other concert costs, Chan said. "We gave her a time-frame to pay that back," Chan said. Martin did not respond to numerous phone and e-mail messages left by the Times-Herald. On the Gospel Fest Web site at www.gospel-fest07.com, Martin left a message apologizing for the bungled show. "As the Senior Executive of Celebrity Events International, I humbly apologize for our part in the postponement of the Main Concert at California Gospel Fest on Saturday, August 25, 2007. There was no ill intentions on our part to offend any artist or their management," she wrote. Andy Santamaria, general manager of The Light 1190 AM, an East Bay gospel radio station, said Martin ran an initial set of radio spots promoting the Vallejo gospel show and hyping the big-name acts. "We weren't able to get hold of her to verify some things, and the second set never ran," he said. Martin also ran radio spots with KMEL and KBLX, Santamaria said. "That's a shame," the station manager said after hearing the headlining acts were never actually booked. "These shows are more than just a concert. It's more about a lifestyle, and things like this shouldn't happen ." * * * * The Vallejo event wasn't Martin's first controversial gospel show. Martin previously peddled the Gospel Music Works show May 26 at the Great America theme park in Santa Clara. She claimed gospel group Tye Tribbett and G.A. would headline the show. The law would finally catch up to her. In the month leading up to the concert, Martin's landlady began to get suspicious, said Alameda Detective Greg Ella. The landlady began noticing mysterious online purchases on her credit card, including $385 in women's dresses for someone twice her size. The petite woman realized her 5-foot-9, 200-pound tenant, who had bounced numerous $3,000 rent checks, fit those larger dress sizes, Ella said. The landlady's suspicions grew when she arrived at Martin's rented condo with Alameda County sheriff's deputies April 4 to begin eviction proceedings. As the eviction took place, Martin pulled up in a taxi, but she fled when she noticed the officers, Ella said. Sitting on the front porch was an unopened Fed Ex box addressed to the landlady's husband. Inside were 1,000 tickets for the Great America gospel show, paid for in the landlady's husband's name, Ella said. Martin had ordered the tickets, with the victim's name forged on an invoice sent to Great America, at a retail cost of $24 each, Ella said. The victim told authorities he knew nothing of the $24,000 purchase, Ella said. Martin intended to sell those tickets for $47,000, Ella said. "She had an excuse for everything," the detective said of his interview with Martin. Martin was arrested in late April and has pleaded not guilty to two counts of identity theft. She has been out on bail, pending a Sept. 11 court appearance, Ella said. As the show neared, concerned Great America officials began sending letters to Martin, Ella said. Martin wrote back with excuses, saying the delays were caused by an employee - her 5-year-old daughter, Ella said. The Great America show never happened. In Martin's paperwork, recovered after her eviction, Ella said there were fliers for future gospel shows at Knott's Berry Farm and Disneyland. * * * * Irate former employees claim the promoter owes them money. Before Martin stepped into the gospel concert business, she ran National Expo Group, a company claiming to be "a leader in the trade show service industry." Her former Web sites, which have since been taken down, boasted the company was "named the 32nd fastest growing privately held company in the Inc. 500." She listed as clients a who's-who list of corporations, from Nike to Disney to Coke. The company's 2005 sales average reached $8 million, the site reported. Meanwhile, her employees say they never saw a single trade expo pan out, nor a single paycheck. Former regional sales manager Cosette Jurkovic came across Martin in a Monster.com job ad in October. She jumped at the $75,000 annual salary, since she could work from her Pennsylvania home. Jurkovic claimed in a phone interview that Martin owes her more than $11,000 in back pay. Evangeline Allen, who worked as a sales associate with Jurkovic, said Martin owes her $6,000. "I'm just wondering when this woman will be going to prison," Allen said from her Kentucky home. "I'm trying to keep her from doing this to other people. A lot of people are suffering from what she did to us." Allen, a single parent of a daughter, expected her first paycheck on Thanksgiving. It never came, and she had to do without holiday shopping for her family, she said. Most of the employees worked across the country from their home computers, employees said. Most never met Martin, only dealing with her over the phone or by e-mail. "At times she came across as legitimate and at times there were too many excuses," Jurkovic said. In early December, the company began crumbling. Jurkovic said Martin began telling the two dozen or so employees that she couldn't pay them because she was filing for bankruptcy. There are no bankruptcy records for National Expo Group. Fed up, Jurkovic forwarded her evidence, including a signed contract, to U.S. Postal Service inspectors in March. Employees say federal officials have begun a mail fraud investigation. "We can't make any comment at this time," said Jeff Fitch, a U.S. Postal Service inspector. * * * * Not only were her employees not paid, Martin's expos never happened, sources said. Jurkovic was charged with getting her sales team to sell National Real Estate Expo 2007. The employees would call real estate companies pitching booths, ranging in price from $1,000 to $6,000. The glossy fliers, along with a corresponding Web site, detailed the events, touring from Las Vegas to San Francisco to Atlanta and other major cities. The featured celebrity speaker was to be Donald Trump. "None of my team sold anything, thank God," Jurkovic said. She said all the companies would call the various venues and find out the event wasn't happening. The Times-Herald contacted two venues highlighted as hosting some of Martin's expos. Michael Colter, facility manager of San Francisco's Bill Graham Civic Auditorium, recalled dealing with Martin. The event center was listed on numerous expo sheets, including the National Real Estate Expo and National Home Expo. "She contacted us and talked to us," Colter said. The next thing he knew, several builders called to question the event's authenticity. Martin had sent in an application and on the surface it checked out, Colter said. However, the auditorium manager said he kept getting the run-around when trying to finalize details. Meanwhile, Colter checked out her online Web sites. "They put money in those things. They have great Web sites," Colter said. "But it was just a sham." National Expo Group also advertised Black College Fair 2007 for the San Francisco venue. Colter said his staff was later interviewed by U.S. Coast Guard officials, who said they bought a booth for the fair only to have it never happen. A U.S. Coast Guard official said he would look into a possible investigation, but did not return a call. Colter said postal inspectors interviewed auditorium officials. Martin has been blacklisted from the Bill Graham facilities, the facility manager said. Her company also advertised World Black Expo for the Mandalay Bay's convention center in Las Vegas earlier this year. A Mandalay Bay representative said no such event ever occurred. "The event was canceled at the Mandalay Bay due to the sponsor failing to perform in accordance with the contractual agreement we had with them," a spokeswoman said. At the time, Martin used one of her other company names, Sister Diversity Productions, the official said. National College Day was scheduled to run at the Sands Expo Center in Las Vegas, featuring pop sensation Raven Symone, the Cheetah Girls, and a keynote address by U.S. Education Secretary Margaret Spellings, according to company mailers. According to a trade magazine report, college recruiting representatives who paid for booths appeared at the Las Vegas convention center only to find an empty space. * * * * Ella, the Alameda detective, thought he'd heard the last of Martin after her gospel identity theft arrest. However, he said, he's lately been getting calls from distressed customers of Martin. Though she apparently has no accounting license or certification, Ella said, Martin may have filed people's income taxes out of the Alameda condo. "We're getting calls that (the returns) were never turned in, or done wrong," he sighed. E-mail Matthias Gafni at mgafni@thnewsnet.com or call 553-6825. 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